Can you share your experiences with using Marriott Gift Cheques for stays? We ordered some recently after being told by the Marriott Rewards rep that they could be used for any stay, any rate, aside from specially negotiated or group rates, etc. Basically that if it could be booked on the marriott.com website, it would qualify.
After a follow up inquiry, we were told by Marriott Reservations that they could NOT be used on any rate aside from listed rates.
After several follow up phone calls and escalations we received conflicting answers from 8 other people along the way. The final verdict was that they cannot be used on anything other than published rates...
My question is, as I travel on business extensively, I almost always stay on a Corp Rate, or use AAA rates if they are better. Can the Gift Cheques be used for these rates? I book the rooms via the Marriott.com site, no special contract, I do not call the hotel to get the rate.
Confused and frustrated... about to send back the Gift Cheques...
Thanks in advance for your insights.