Quantcast
Channel: Marriott Rewards® Insiders : Discussion List - Marriott Rewards
Viewing all articles
Browse latest Browse all 6660

Marriott Changes European Breakfast Options - Hotels w/ No Lounge

$
0
0

Didn't see a thread on this so thought I'd start one to give other Marriott elites a heads up on a change Marriott made recently to elite T&Cs re: European breakfast options for hotels w/ no lounges (no notice to elites).  To date if Marriott elites stayed at a European property without a lounge they received (traditionally) a full breakfast in the hotel's restaurant.

 

Recently Marriott tweaked the verbiage & added the following (bolding & underlining mine)

 

4. Guaranteed Concierge/Executive/Club Lounge Access* for Platinum and Gold Elite members plus one guest at JW Marriott®, Autograph Collection®, Renaissance® and Marriott® Hotels during normal hours of operations. Continental breakfast is available 7 days a week. For JW Marriott®, Autograph Collection®, Renaissance® and Marriott® Hotels in the U.S. and Canada: any time the Lounge isn’t open, Platinum and Gold Elite members are entitled to a choice of continental breakfast for two in the restaurant or 750 points daily.

In Europe, hotels without a lounge offer a choice of breakfast for two in the restaurant or 750 points daily.

* At JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels® (resorts excluded)

 

On Flyertalk there is the first report of a European property switching to the new policy.  The FTer had stayed at the property previously a number of times & always received a full hot breakfast in the hotel's restaurant.  When he checked in recently, the FDC told him he had the option of points or continental breakfast for his Platinum Arrival Gift; obviously the FDC was confused by the new policy as the PAG policy hasn't changed.  But the hotel is switching from offering a full breakfast to offering a cont'l breakfast.

 

It looks like Marriott is trying to align the European breakfast policy to the US/Canada one.  Since a # of European properties have traditionally provided a full breakfast, switching to a cont'l breakfast is a bit of a downgrade.  Granted properties can still offer it, but I wouldn't be surprised if a # of them decide to switch to cont'l.  I'll continue to provide updates in this thread on Flyertalk re: what properties do, as FTers report.

 

http://www.flyertalk.com/forum/13849211-post1.html

 

I was emailing another Lifetime Platinum elite re: the change (she's also top tier at Hyatt & mid or top tier at Starwood), and she replied (again, bolding mine):

 

"Hyatt does it right. No club, then you get breakfast 7 days a week in the hotel restaurant. And it can be very very good. Marriott pushes me away with all its gamesmanship on breakfasts, weekends, resorts. ugh."

 

Cheers.


Viewing all articles
Browse latest Browse all 6660

Trending Articles