Just a question regarding UPGRADES.
I'm checking in a property but I'm said that there are not upgrades available.
However, superior rooms (and Junior Suites) are offered for the days of my stay.
In fact for the first day there is no Guest (standard) room available for booking.
Is that posible?
I mean, it's posible for them to refuse to upgrade my room when rooms are available (not already booked)?
The property is COURTYARD Santo Domingo (Dominican Republic)