Every day I read a post from an Elite who is so upset about some slight, or change in policy, that I'm surprised to find any other guests when I check into a hotel. Yet, the hotels all seem to be quite busy! It makes me wonder. Are people getting overly wrought up and threatening to quit without intending to really do so, or is something else going on. Are they just having tantrums on-line, whenever they don't get their way, or are they trying to make a point?
Please join this thread if you have written a threat to quit Marriott, and tell us whether you followed up on it.
Also, please join this thread if you have thoughts on what is going on.