The $100 platinum level guarantee if you do not receive your arrival Gift is a lieI! The fine print says that if you do not tell the hotel that you Did not receive your gift Before you check out, You are not eligible for the hundred dollars.
If you choose to receive the 500 points, you cannot find out if you have got them until a few days later when you check your statement. This has happened to me four times this year. When I call they add the points, however they will not give you any type of compensation for $100. There is no way you can know if you get points before you check out.
This is classic false advertising at its best!