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No free breakfast at Courtyard Marriott - Doesn't match the Elite guarantee...
I came to realize this week that you don't get free breakfast as your elite status when I stayed at Courtyard Bellevue, WA. I called Customer Service reps to confirm and he said only if there is...
View ArticlePoor customer service on Foreign Currency Transaction knowledge
HAS ANYONE DEALT WITH CUSTOMER SERVICE ON CASH ADVANCE INFO OUTSIDE CANADA. I CALLED THE 1-866-705-6755 LAST WEEK AND EXPLAINED I WAS IN FLORIDA. I ASKED IF I COULD OVERPAY MY ACCOUNT ONLINE AROUND...
View ArticleBeing Walked at 1:30AM!!!!!
So am haven't posted in a while, and may not again. Here's my rant: Lifetime Platinum, still stay at Marriott allot, but not 100% like I used to. So I fly to NY (where I live in the area of NYC) from...
View ArticleMVCI Points Usage - Cruises vs. Collette Land Tours
Background on us: recently retired, currently MR Platinum, getting close to Lifetime Platinum, also Marriott Vacation Club weeks and points owner at the Premier Plus level, now "grandfathered" into the...
View Articlepoints reservations ?
i made a reservation using reward points and at first it showed up on my reservations list now it has disapeared is it because its a points reservation that i cant see it ?
View ArticleExtra Cost : Marriott Vacation Club Points for a Cruise
I saw what I thought was a good deal : 7500 vacation club points for a 15 days transpacific cruise on the Celebrity Millenium. Marriott Club Member Services put me in touch with a third party I.C.E....
View ArticleSTRANGE FACTS ABOUT MARRIOTT (PART-2)
Few more strange facts about Marriott (w.r.t. REWARD STAYS) are below. I am sure many of your might have experienced this, but, they are less talked about. When an Elite Member comes for a reward stay,...
View ArticleNot credited for a stay booked under TVL code
I recently stayed at the Marriott CDG airport using a travel industry rate code "tvl". It was not a super discounted rate the night was EUR 143.00.Did not get normal credit had to call INTL customer...
View ArticleNew Mobile App "Online Check-In" Doesn't Work
I recently downloaded the new Marriott Mobile App and can no longer check-in. The functionality doesn't even exist. Dear Marriott - When is this going to be FIXED? I keep getting your emails to...
View ArticleRollover expiration - seeking clarification
I rolled over 6 nights from 2014 into 2015. If the rest of 2015 goes according to plan, I will upgrade from Gold to Platinum mid-year. Assume I stay 75 nights in 2015. True or false: under these...
View ArticleAny updates on using Free Night for Anniversary of Marriott Chase Visa?
Hi- Anyone know of any updates on using this perk? I'm Platinum Elite Lifetime & my family & I enjoy using our points to travel for leisure, outside of my weekly work travel. I'm not one to...
View ArticleRollover expiration - seeking clarification
I rolled over 6 nights from 2014 into 2015. If the rest of 2015 goes according to plan, I will upgrade from Gold to Platinum mid-year. Assume I stay 75 nights in 2015. True or false: under these...
View ArticleMarriott status match / elite challenge
A few hours ago I went off a phone conversation with an Rewards program associate and sent an email to customer service just to make sure I got everything on paper. Let me tell you a story. I am, what...
View ArticleMarriott status match / elite challenge
A while ago I went off a phone conversation with an Rewards program associate and sent an email to customer service just to make sure I got everything on paper. Let me tell you a story. I am, what most...
View ArticleDirect Message Pop Up
Hi All, I am trying to Direct Message (DM) a Marriott Representative for assistance regarding my Marriott Rewards. Is there a reason why I receive a red pop block that does not allow my message to go...
View ArticleVisa Bonus Points
I was recently approved for the Premier Visa card and have received the free night certificate in my account. I've received the credit card and made my first purchase. What experience have any of you...
View Article2015 Category Changes - Thoughts and Tips
The 2015 category changes have been announced. The announcement can be found here: First look at 2015 hotel category changes – Book before March 19, 2015 using the current hotel categories Some like...
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New Concierge Lounge Terms & Conditions
Has anyone else seen this yet? Looks like the overcrowding of the lounges is being addressed and a "light snack" is a new phrase. Sounds like airline talk to me for food offerings.And thanks...
View ArticleBeing Walked at 1:30AM!!!!!
So am haven't posted in a while, and may not again. Here's my rant: Lifetime Platinum, still stay at Marriott allot, but not 100% like I used to. So I fly to NY (where I live in the area of NYC) from...
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