Please let Insider's know where your last Marriott stay was and whether or not you were upgrade to a Suite. This will give Insider's a read on whether or not they have a good chance of getting a suite upgrade...Thanks!!!
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Where was your last Marriott stay and were you upgraded to a Suite???
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Marriott Hotels categories?
Where can I find a list of Marriott hotels listed by their categories? If its on their website, I can't seem to find it. Any help would be greatly appreciated. Thank you!
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Elite Rewards (Where are they?)
Hi All -
I am really frustrated and now considering leaving Marriott for SPG or HH. I have PP status which seems useless and Lifetime Platinum Status (new rules) and 500,000 points in my account. I have no incentive to keep earning Marriott Points. If I jump ship to Hilton or Starwood I be a bottom fish for a while but do 70-90 nights a year so soon enough I'll get status with another brand. The removal of the E195 reward of $1,000 gift checks for 135,000 points was a huge reason I stayed in the program. It was an Elite Reward Benefit. Now I cannot find any elite reward benefits and no mention of a coming soon ... I DO NOT EXPECT $1000 for 135K of points again that was a great deal. But the out sourcing to Skymall for the $1,000 gift card is too much at 204K points. As a Platinum Premier I feel that we should get some perks above regular Platinum, Gold, Silver etc... I have yet to see it. Give us a 20-25% point break on Sky Mall Gift card redeems year round. Something to show value to the Top 3% consumers of your brand. So far only the The Seattle Airport Marriott has shown me that they recognize the Plat Prem Status. The Dearborn in Michigan was and I quote... "you are the same as platinum here and we have no additional benefits for you" Michelle on this site has mentioned that Marriott is cooking up some rewards but without some advertising emails or something to keep us interested and patient I feel many like me will be moving to other brands. inum
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Requesting Upgrades During A Rewards Stay
Two quick questions from a Rewards newbie:
When a rewards stay is book, should we expect a lower tier room because we are not paying cash?
If we are a Gold Elite member, will the hotel honor the upgrade policy during a rewards stay? So has anyone in a Gold status been upgraded during a rewards stay?
I have only used my points once and it seems I was given a lower tier room. However, I will be staying at a Ritz Carlton and it would be cool if they honored the upgrade feature. To tell you the truth, my company pays a ton of money for my rewards, because most every city I travel to has a cheaper hotel alternative, and I am not talking about Red Roof Inns. So if I work a year to accumulate points and book a great hotel and get a below par room, I might just have to change courses. I know I am savings thousands of dollars by using rewards, but who wants to stay in the worst room of any hotel. I would much rather stay in a great room at a Marriott than the worst at a Ritz Carlton.
Thanks for you replies!
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New Top Tier for Rewards Program
The Calgary Herald reported today that Mariott will be introducing a new Top Tier to their Rewards Program in May. Any word as to what this will include?
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Spouse [gold elite]in room w/ platinum elite charged for breakfast Renaissance Charleston SC
In all our travels spouse has always been welcome with me in concierge lounge or complimentary breakfast when no lounge exists. The Charleston, S.C. Renaissance says spouse must pay for breakfast because new policy restricts breakfast to elite member on reservation only... We are registered as staying 2 in the room but only one may have comp breakfast.
Is this anyway to reward loyalty? this is outrageous, has anyone else run into this? How can we impact the system that so dreadfully mistreats it's best customers.
fyi, spouse is gold elite and I am platinum.
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It's back! MegaBonus returns!
Greetings, Insiders.
I am happy to announce to the community that our award winning MegaBonus promotion has returned!
Registration is required by October 31st. Earning dates are between September 15, 2009 and January 15, 2010.
Reminder – payment must be made using your Visa Card.
Visit www.marriottrewards.com/megabonus today to view the offer created exclusively for you. Offers start at 2,500 MegaBonus points every paid stay, starting with your second stay - up to a maximum of 25,000 points!
Remember to register by October 31, 2009! Go to MarriottRewards.com/MegaBonus or call 888-MARRIOTT.
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More questions about 50% mileage bonus from US Airways
Hi Everyone,
I only have a few more days to take the plunge on ordering the Marriott travel package in order to take advantage of the US Airways 50% mileage bonus promotion (120,000 miles + 60,000 miles = 180,000 miles) and am trying to decide if it's worthwhile for me or not. I'd be doing it for a flight to either LHR or CDG from LAX next year, Spring 2014.
As I am west coast, I am still trying to find my US Airways legs. I just don't fly US Airways because they don't fly where I fly. The other challenge that I have with US Airways is that I can't fly non-stop from the west coast to Europe with them. With the merger however, all of that will no doubt change. Non-stop is a biggie for me, but I would be willing to accept a connection through Charlotte or Philly, if I'm flying for free (with miles).
Between North America and Europe, it costs 125,000 miles roundtrip (250,000 miles for 2 passengers) during high season. Since low season is only from Jan. 15 to Feb. 28, I figure it's just better to figure high season miles. So that would put us short by 70,000 miles. Does anyone know if the difference in miles can be purchased? Are there airline taxes and fees for the overseas legs? If US Airways is part of Star Alliance, can I combine their miles with my Lufthansa miles? The other option would be to purchase upgradeable economy class tickets and then use the miles for upgrades, 30,000 miles + $300 each way for the transatlantic flights plus 10,000 miles +$150 each way for the west coast - east coast legs, so a total of $900 + 70,000 miles just for a first class upgrade/person on top of the coach fare, which seems like a lot, but perhaps not when one considers the out of pocket cost of a first class ticket, and the fact that we are not frequent flyers, so do not have millions of miles at our disposal (or we could just fly first class half of the way maybe?)
So I'm wondering if this is a good deal for my travel needs in particular or not. Or if I'm missing any other options that haven't occurred to me. I would hate to take the plunge only to find that the miles won't work out for my needs. I'm still feeling so dumb about all of this, but I simply do not have experience with airline miles. Any thoughts or comments or answers to the above questions are greatly appreciated.
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Have a question on this new offer from Marriott: "Earn 25,000 bonus points after 20 paid nights + an extra 15,000 after 25 paid nights" What if I stay a total of 75 nights during this promotion, does this mean I will get a total of 120K points?
Have a question on this new offer from Marriott: "Earn 25,000 bonus points after 20 paid nights + an extra 15,000 after 25 paid nights" What if I stay a total of 75 nights during this promotion, does this mean I will get a total of 120K points?
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Marriott Rewards Premier Visa - Unable to Upgrade?
Hey Everyone,
I have been with Chase for over 10 years and a Marriott member for over five, never missed a payment on any cards, never overdraft, hold many accounts with them and have a high FICO score, yet when I called to upgrade my regular Marriott Rewards Visa to the Premier version, they declined me. I have tried two times, (neither representative said they had to run my credit) and both said "The system doesn't tell us why you are being declined"
Both rep's said that I would receive a reason letter in the mail, which I did, but only said "Sorry, but we are unable to upgrade you now" (Or something similar)
My question is, has anyone else expierenced this problem trying to upgrade their card to the premier version?
I will be doing quite a bit of international travel in the coming months and would like to upgrade for both the EMV compatibility as well as the no forex fees.
I realize that I can always submit an application for the Premier card, but much rather not.
I have had this card for about seven months, so maybe it's time related? (Need be an account holder for XX months/years before you can upgrade?)
Thanks!
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Megabonus in 2013?
The 2012 Megabonus expires 1/15/13. Will there be a 2013 Megabonus promotion? Hope it starts 1/16/13 as I have two stays booked in late January 2013.
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Rollover nights counted toward Lifetime status?
I'm curious whether others have noticed that Rollover Elite nights appear to count toward the "nights stayed" component of Lifetime elite status. Last year, I had 112 rollover nights above what I needed to renew Platinum. When these nights rolled over to 2013, they moved me above the 750 nights needed for Lifetime Platinum. I'm not complaining, but I am curious why this is allowed. These nights already counted toward lifetime status when they were originally earned. For them to count twice (or more, assuming that a member rolls over nights in consecutive years) serves only to dilute the exclusivity of Lifetime elite status. Any insight/information would be appreciated.
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Boscolo Palace Roma
Hi. My wife and I will be in Rome in early May for four days before a cruise. We are staying at the Boscolo Palace. Has anyone stayed there recently? Can you tell me how your stay was? How walkable is it from there to the usual tourist places.I.E. the Colosseum or Vatican? Any information would be very useful. Thanks amarch
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Sneak Peak at next promotion?
What's next after Spring MegaBonus ends in 4 days?
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2013 Freddie Awards
Congratulations are in order for a near sweep of the Freddie Awards. Marriott won Americas Hotel awards for Program of the Year, Best Promotion, Best Redemption Ability, and (of course) Best Customer Service. A very strong showing! The 2013 Freddie Award
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Question about room upgrade policy
deleted - bad info
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Honoring Elite benefits
Thank you, community manager, for clarifying that Marriott would notify members of changes. That being the case what recourse does a member have when a rogue hotel
decides to arbitrarily select how it honors elite status? Members have written here of getting confirmation from the hotel about the new policy they are using. It degrades the value of obtaining elite status if it is not honored consistently. Marriott's reputation for quality and consistency suffers if participating properties cannot be counted upon to honor the member rewards program.
So, Community manager, please get us the official answer to these questions:
1-What should a member do when a hotel fails to live up to the agreement, as in this case it tells people the policy is changed?
2-What will Marriott Corporation do about hotels that initiate policy changes that affect members without it being negotiated through Marriott Member rewards as policy?
3- I read here about available uprades being denied based on the rate the reservation was made under. The guidelines make no such statement that this is policy.
elite guidelines state:
"Complimentary Room Upgrade: Based on room availability at check-in and limited to a Member's personal guestroom. Upgrades may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites. All upgrades are granted on a space-available basis, as determined at the time of check-in. Upgrades are subject to availability and identified by each hotel. Not available at Marriott Vacation Club."
I think the hotels that penalized the guests who had discounted room rates owes them a refund and an apology.
Please address these concerns here. Thank you.
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E195 Checks
I am a PP member who stays 200+ nights every year in a Marriott. I choose to use Marriott because of the E195 ($1000 Marriott Checks for 135000 points). these are no longer offered. I use those checks to meet my family for vacations. I will now be shopping for a better deal at another company. It is STUPID to endanger loyalty, but you have. There are companies out there that will treasure my 200+ nights per year and treat me better.
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Certificate plus Points Idea
Most of us earn Category 4 and Category 5 certificates each year and sometimes have difficulties in using them because the hotels we would really like to use them at are in a Higher category. I have an idea for Marriott Rewards that I think would be a great benefit for its members. My idea would be to allow members to use points in addition to their certificate when staying at a higher category hotel. For example a Category 6 hotel requires 30,000 points for a free night and a Category 5 hotel requires 25,000 points. If someone had a Category 5 certificate and wanted to stay at a Category 6 hotel they should be able to use the Category 5 Certificate and 5,000 points to cover the free night. What do you think?
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Lifetime earnings
Can anyone tell me where to find my lifetime points earnings and lifetime stays ?
Thanks !
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